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Q How can I get a quotation for your hand mixers?
A Simply contact us via email, website form, or WhatsApp. Provide details such as product type, quantity, and destination, and we’ll send a detailed quotation / catalogs promptly.
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Q What is your minimum order quantity (MOQ)?
A We offer flexible MOQs depending on the product type. Contact us to discuss your project, and we’ll find the best solution for you.
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Q How long does it take to produce and deliver the products?
A For standard products, we ship within 7 days. Customized orders may take longer about 25-30 days, and we will confirm the production lead time before finalizing.
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Q How is shipping arranged, and what are the costs?
A We partner with reliable logistics providers to ensure smooth shipping. Shipping costs are based on the order size and destination, which we include in your quotation.
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Q Can I see samples before placing a large order?
A Yes, we can provide product samples. Please contact us to discuss sample availability, pricing, and shipping arrangements.
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Q What payment methods do you accept?
A We accept various payment methods, including bank transfers (T/T) and other options depending on your location and convenience.
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Q Is it possible to co-develop new products with customers?
A We have a professional technical team that can work with customers to develop new products.
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Q Are samples available for customer testing and evaluation?
A Yes, sample order is supported.
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Q Is it possible to protect the intellectual property rights and commercial secrets of customers?
A We strictly protect the intellectual property rights and business secrets of our customers, and ensure their uniqueness of the customerized products.
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Q Can you provide reliable quality assurance and after-sales service?
A QC staff control the quality of each product through the process of IQC, LQC, PQC, OQA. 2 years warranty, quick response to any quality problems within 24 hours.
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